Register a Softphone (SIP phone)

This document provides a step-by-step guide on how to register using Zoiper andBria Solo. It includes screenshots for each step, highlighting important configurations such as SIP Transport settings.

To register to your Connection on VoIP Number you need your Connection SIP user and SIP password. The SIP domain name is always the same: sip.voipnumber.net

Find your Connection's SIP user and password

Zoiper Registration Process

Follow these steps to register Zoiper to your Connection on VoIP Number

Launch Zoiper

• Open the Zoiper application

• If you don't have Zoiper then, please download at Zoiper download

Enter User Name and Password

• Input the SIP username (e.g., Bob or Alice). This should be set to the SIP User name of your Connection at VoIP Number

• Enter the password (SIP Password of your Connection on VoIP Number)

Login Page

Input SIP Domain

• Enter the SIP domain: sip.voipnumber.net

SIP domain

Optional: Authentication and Outbound Proxy

• You can SKIP this

Configure SIP Transport Settings

• You can wait or just SKIP

SIP transport settings

Confirm

• Confirm the registration process is complete by checking for a green tick ✅

With the Add button at the bottom, you can add unlimited connections when using Zoiper Pro

Successful registration process

Verify DTMF Mode (RFC 2833) and SIP Transport Settings (TCP or UDP)

• Go to "Settings" > "Accounts" > Your SIP Account > Click Advanced >Scroll down to "Compatibility modes and Network Related"

• Ensure "DTMF Mode" is set to RFC 2833 and that "SIP Transport" is set to TCP (you can also use UDP but it may require extra configuration on your firewall/router)

Use TCP as Transport settings and RFC 2833 for DTMF type

• Enable STUN and rport for NAT

STUN helps phone to learn its public IP address, this is needed for a phone to properly communicate over SIP

Select codecs

• Go to "Settings" > "Accounts" > Your SIP Account > Click Advanced >Scroll down to "Audio codecs"

• Make sure OPUS/48000 , G722 , G.711 mu-law (PCMU) and G.711 a-law (PCMA) are on Selected codecs the list. If they are not, then find them on Available codecs list and move them to the right column by pressing '->' (appears when you move the mouse over a selected codec). If you have multiple codecs on a list sort it so that the best-quality codecs are at the top and the lower-quality codecs are at the bottom

Codecs option

Bria Registration Process

Follow these steps to register Bria to your Connection on VoIP Number

Create a Bria Solo Account

• Go to the Bria Solo website and sign up for a Bria Solo account if you haven't already

Log in to Bria Solo

• After creating an account, log in to the Bria Solo at solo.softphone.com/login

Navigate to Voice and Video Tab

• Click on the Voice and Video tab to manage SIP connections

Configure SIP Settings

• Click on Add Voice Configuration to add a new SIP connection

• Enter SIP settings including Domain, SIP Username, and Password. Other settings are optional

SIP configurations for Bria

Set Transport to UDP

• In the Service Settings select TCP as the transport protocol and hit Save and close

Transport settings on Bria

Set DTMF mode and SIP transport

Navigate to Settings and Preferences and

• Specify the DTMF Delivery Method to Send via RFC 2833

• Select OPUS , G722 , G.711 mu-law (PCMU) and G.711 a-law (PCMA) are selected

DTMF and codecs options on Bria

Open Bria App

• Launch the Bria app on your device (Mobile or Desktop Application)

• Log in to the Bria app using your Bria Solo account credentials

Verify SIP Connection

• In the app, go to the Softphones menu and click on Account Settings

• Ensure the SIP connection is successfully registered. It should show as Ready on Status

• Choose the preferred SIP account for making calls

Bria Desktop App

SIP account status