# Voicemail with audio transcription

## Default settings

By default [Connection](/components/connection.md) has `Inbound Action` set to `default` (bridge) (this can be changed by attaching a [Call Flow](/components/call-flow.md) to it) and `Voicemail` turned on

You can disable/enable voicemail by toggling `Voicemail` on the Connection tab

<figure><img src="/files/Fau36ggwqZsWw2YcZQvh" alt=""><figcaption></figcaption></figure>

## Recordings

If `Voicemail` is turned on and Connection is dialed but call cannot be answered (busy or rejected), then voicemail box is executed (with default prompt and a beep) and caller is asked to leave a message

If caller records a message then you find it on your Voicemails tab at [app.voipnumber.net/voicemails](https://app.voipnumber.net/voicemails)&#x20;

<figure><img src="/files/3lIzkxmryw9IWekMOwDb" alt=""><figcaption></figcaption></figure>

## Audio transcription and email notifications ✉️ 📝

Also an email notification with recording and audio transcription is sent (if [Email notifications](/features/email-notifications.md) are enabled on your account)

<figure><img src="/files/Lcv6kY4lHoIdYP7jlT9k" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/TNnYdf5zdNS8KXPeEXlS" alt="" width="563"><figcaption></figcaption></figure>

## Custom voicemail

When you need more control over how and when `Voicemail` is executed (e.g. should it play beep, change prompt, change email address for email notifications), just create a `Call Flow` with `Voicemail Deposit` [action](https://docs.voipnumber.net/tools-and-features/call-flow-builder#action-voicemail-deposit) , configure these settings and attach it to your Connection (see [Voicemail box](/how-to/voicemail-box.md))


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