# Play text announcement

### Overview

This feature of [VoIP Number](https://docs.voipnumber.net/getting-started) allows your automated system to handle `incoming calls` and play a predefined announcement to the caller using simple text or text-to-speech technology. It is particularly useful for providing important information such as `office hours`, `contact details`, and `other essential messages`

### Use Case

When a call is received, the system will automatically answer and make an announcement to the caller. This can include information about office hours, a website URL, and an email address for further inquiries

### Example Announcement

Here is an example of what the announcement text might look like:

***Thank you for calling VoIP Number. Our office hours are Monday to Friday, 9 AM to 5 PM. For more information, please visit our website at [www.voipnumber.net](http://www.voipnumber.net) or email us at <support@voipnumber.net>***

{% embed url="<https://soundcloud.com/piotr-gregor/amy-thank-you-for-calling?si=f94b547287204b70afa526521455db52&utm_campaign=social_sharing&utm_medium=text&utm_source=clipboard>" %}

<figure><img src="https://2960329312-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCVRmdf8XlIme7X7JG7HR%2Fuploads%2FCDXd21olhTCnWXwolMBP%2Fplay%20text%20announcement%20.png?alt=media&#x26;token=fcaba22d-dbe2-4fb2-a7fa-b4a8027b8aef" alt="" width="375"><figcaption><p>Use case demo</p></figcaption></figure>

Using the "Play Text" and "Play Text with AI" actions for announcements helps streamline communication with callers by providing them with essential information efficiently and effectively. Customize the announcement text to suit your specific needs and ensure it provides clear and concise information


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