> For the complete documentation index, see [llms.txt](https://docs.voipnumber.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.voipnumber.net/how-to/play-audio-announcement.md).

# Play audio announcement

### Overview

This feature enables your automated system to handle incoming calls and play a pre-recorded audio announcement to the caller. It simplifies communication by delivering essential messages such as office hours, contact details, and other important information

### Use Case

When a call is received, the system automatically answers and plays an announcement tailored to the caller's needs. For example, it can greet callers with a personalized welcome message, stream music, provide updates on services or promotions or offer assistance options

### Example Announcement

Here is an example of what the announcement text might look like:

***Welcome to VoIP Number Enterprises! We're excited to connect with you. Our team is here to assist you with any inquiries or support you may need. One of our representatives will contact you shortly. Thank you for choosing VoIP Number***

{% embed url="<https://soundcloud.com/piotr-gregor/amy_welcome_to_voipnumber?si=1726e982d89c4f39b916307160cd2556&utm_campaign=social_sharing&utm_medium=text&utm_source=clipboard>" %}

<figure><img src="/files/Xo910FkyFMTGZ2r7OfgW" alt="" width="375"><figcaption><p>Use Case demo</p></figcaption></figure>

Employing the "Play with Audio" feature facilitates efficient communication with callers by delivering important information effectively. Customize the audio announcement to convey clear and concise messages tailored to your specific needs


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