Whispering AI Agent
Use media routing feature on VoIP Number to setup an agent with custom media routing
What can I do with media routing?
A cool example application of our Media routing feature is a whispering AI Agent
When Alice calls Bob, Alice my be running an AI Agent which processes Bob's voice, but whose output (in the form of agent's voice) can be heard by Alice only
Let's set this up
Setup
Create outbound Call Flow and add AI Agent action
On the AGENT tab select from your agents
Go to MEDIA tab and configure input and output to
From VoIP Number. This will run agent on a media sent from called party and to play agent's voice on the same channel (to yourself)
💡 You could also create inbound flow instead
💡 This can be done in an opposite direction too of course, or in both directions at the same time, and you may even think of making same agent's voice available to both Alice and Bob
✅ You now have created AI Agent that hears what's spoken by the one you called but whispers only to yourself
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