Appointment bookings

A perfect task for an AI Agent

How it works

When AI Agent picks up a call it is serving your customers according to the AI Agent settings and prompt (instructions). When you enable an Appointment Booking tool, your agent is able to make appointments booking on behalf of your customers

When customer calls and asks to make a booking, your agent inserts an event onto your Google Calendar. Booking notification can be sent via SMS and email. You can also enable webhook setting to handle booking on your infrastructure programmatically

Google Calendar

You can link your Google Calendar to get bookings submitted. You can send automatic email confirmations to attendees, you can setup reminders (popups and by email), and you can define timezone in which is processed a time taken from customer (can be different from your default calendar's timezone)

SMS notification

Your agent can send SMS with event details to any number you set up on a list. You can select from any of your numbers or use Auto option for a source number if you do not have any number yet

You can enable/disable an option to send event confirmation to a customer

Email notification

Event notification with booking's details is sent to addresses you put on an email list

Webhook

Your AI Agent will POST a booking notification to all REST endpoints on a list

Here is how to setup and deploy an AI Agent for appointment bookings, and a demo call with all notifications triggered