Calling to voicemail and listening/managing your messages

Overview

Voicemail Retrieval allows users to access their voicemail messages by calling a designated voicemail number. This feature enables users to listen to and manage their voicemail messages conveniently, ensuring they stay informed and connected even when unable to answer calls

Use Case

Users can retrieve their voicemail messages by dialing the designated voicemail number from their phone. Once connected, they can listen to their messages, delete or save them, and take any necessary actions based on the content of the messages.

Example Action Sequence:

Dial Voicemail Number: Users dial the designated voicemail number from their phone.
Connection
- Dialed connection: This is a voicemail box for the dialed connection. Voicemail recordings for the dialed connection will be played.
- Selected connection: This is a voicemail box for the selected connection. Voicemail recordings for the selected connection will be played.
PIN Verification
- Disabled: PIN verification is disabled. Voicemail recordings are played straight away.
- Enabled: PIN verification is required. Users need to enter their PIN for verification.
  - PIN: Users need to assign a PIN for verification (e.g., 1234).
  - Limit the number of allowed failed attempts:
    Enabled: Users are limited to a maximum number of allowed failed attempts before the call is disconnected.
    Select a number: Users can select the maximum number of allowed failed attempts (e.g., 3).
    Disabled: Users are allowed any number of failed attempts.
Listen to Messages: Users listen to their voicemail messages one by one.
Manage Messages: Users have options to delete or save messages, replay messages, skip to the next message, or take other actions based on their preferences.

Voicemail Retrieval provides users with a convenient way to access and manage their voicemail messages remotely. By dialing the designated voicemail number, users can stay informed and connected even when unable to answer calls, ensuring effective communication and follow-up

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Last updated 11 months ago

Example Action Sequence:

Dial Voicemail Number: Users dial the designated voicemail number from their phone.

Connection

Dialed connection: This is a voicemail box for the dialed connection. Voicemail recordings for the dialed connection will be played.
Selected connection: This is a voicemail box for the selected connection. Voicemail recordings for the selected connection will be played.

PIN Verification

Disabled: PIN verification is disabled. Voicemail recordings are played straight away.
Enabled: PIN verification is required. Users need to enter their PIN for verification.
- PIN: Users need to assign a PIN for verification (e.g., 1234).
- Limit the number of allowed failed attempts:
  - Enabled: Users are limited to a maximum number of allowed failed attempts before the call is disconnected.
  - Select a number: Users can select the maximum number of allowed failed attempts (e.g., 3).
  - Disabled: Users are allowed any number of failed attempts.

Listen to Messages: Users listen to their voicemail messages one by one.

Manage Messages: Users have options to delete or save messages, replay messages, skip to the next message, or take other actions based on their preferences.